Returns & Exchanges

At Arc, we stand behind the quality of our products and want every purchase to be a positive experience. If you are not completely satisfied with your purchase we will do our best to make things right.

Please contact customer service by email at AINA.CustomerCare@arc-intl.com or by phone at 1-800-257-7470 to complete your return or exchange.

Please provide the following information:

  • Your order reference number
  • What items you’d like to return
  • Reason you want to return the product

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.